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Privacy Policy - Cleveland Hotel Guide ----------------------------------------------

Protecting your privacy is important to us. We hope the following statement will help you understand how we collect, use and safeguard the personal information you provide to us on our Web pages.  Our Commitment to Your Privacy  clevelandhotelreservations.com recognizes that you have a right to control your personal information. This statement sets out the Privacy Policy, which governs the use of personal information by clevelandhotelreservations.com. Please read this Privacy Policy carefully before using the clevelandhotelreservations.com Web pages. Usage of the clevelandhotelreservations.com Web pages and services is conditional upon you agreeing to be bound by this Privacy Policy.  Our Security and Storage Measures  We will endeavor to take all reasonable steps to keep secure any information that we hold about you, and to keep this information accurate and up to date. We use industry-standard encryption protocols when transferring and receiving your personal information exchanged with our Web pages. When you transfer personal information to us we require that a "secure session" first be established using Secure Socket Layer (SSL).  Your personal information is stored in secure operating environments that are not accessible by the general public. We have put security measures in place at our physical facilities to protect against the loss, misuse or alteration of your personal information by our employees or other parties.  However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. clevelandhotelreservations.com will not be held responsible for events arising from unauthorized access to your personal information.  Information We Collect  We only collect the personal information that you disclose to us, such as when you place a booking online. If you do not provide your personal information we may be unable to fulfill your booking. Similarly, when you communicate with us regarding a booking you have made we collect your e-mail address. How We Use Your Personal Information  Your personal information enables our service partners and us, to provide you with the information you request about your bookings and to fulfill your bookings, to confirm your booking and to ensure you are correctly billed. The personal information we collect from you will be shared with our service partners who are involved in fulfilling the booking you have made from us.  Our service partners or we may from time to time send you information about our new promotions or ask your opinion on new promotion initiatives so that we may improve our service to you and other consumers. If you do not want us to contact you in the future please let us know.  We do not share your personal information with third party organizations who are not involved in fulfilling the booking you have made from us. We do not partner with or have relationships with any businesses that serve ads on to Web sites and collect information about your use of Web sites.  Your Privacy Choices  If you do not want to receive communications from us or you do not want us to share your personal information with third party organizations, please inform us by sending an e-mail to unsubscribe@clevelandhotelreservations.com We will then implement your request within 7 days and will not make further contact without your consent and will not disclose your personal information to other parties. However, we cannot be held responsible for the actions of other parties who have already obtained your personal information.  Accessing Your Personal Information  If at any time you want to know exactly what personal information we hold about you, please contact us by sending an e-mail to support@clevelandhotelreservations.com, We will endeavor to make available to you a copy of your record within 7 days. If at any time you wish to change personal information that is inaccurate or out of date, please contact us and we will amend this record.  Changes to Our Privacy Statement  Our commitment to being a leading provider of online travel and booking services means that our business will continue to evolve as we introduce new products and services. Because of this, from time to time our Privacy Policy may be reviewed and revised. clevelandhotelreservations.com reserves the right to change its Privacy Policy and post the policy changes to our Web page to notify you of these changes. We will only use your personal information collected from the time of the policy change. If you are concerned about how your personal information is used, please refer to the Privacy Policy on our Web pages periodically. Our Distribution Partners  Please note that our products are made available through our distribution partners. This privacy statement should be read in conjunction with the privacy statements of our distribution partners, which may differ from clevelandhotelreservations.com Privacy Policy.  Contacting Us  If you have any questions regarding our Privacy Policy or you believe that we are not following our Privacy Policy, please contact us by sending an e-mail to support@clevelandhotelreservations.com, stating your questions or concerns. We will endeavor to respond to your questions or concerns within 7 days.